Player Protection Policy

567mm Responsible Gaming — Safe and Fair Play

Gaming should be entertainment, nothing more. 567mm provides tools, limits, and information to help every player keep their gaming habits healthy.

What Responsible Gaming means


567mm puts a safe and enjoyable gaming environment first for every player. Online games are a form of entertainment and a way to relax — you can only enjoy them when you play within your financial means. Gaming should not be relied on as a source of income, and you should not chase losses by playing again to win back what you have lost.

Responsible Gaming means weighing up your decisions around gambling, managing your time and money carefully, and checking that gaming remains something you enjoy. When a problem arises, 567mm's 24/7 Myanmar-language Live Chat support is available so you can ask for help.

21+ — The 567mm platform is open only to players aged 21 and above. We enforce this strictly. No minor is permitted to access or play on this platform.

Know before you play

  • Gaming is not a way to earn income
  • Do not chase losses by betting more
  • Do not play beyond what you can afford
  • Do not let gaming damage your relationships with family
  • Do not give in to the urge to play without thinking it through

567mm's tools and policies for player protection


21+ Age Restriction

All games on this platform are accessible to players aged 21+ only. Age is verified through ID checks during registration. If you are unsure, you can verify through our Live Chat.

Deposit Limit

Players can set their own daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, while increasing one takes longer to process. You can request this tool anytime via 24/7 Live Chat.

Time-Out

Players who want to take a break can pause their account for 1 to 30 days. During a Time-Out, logging in and making deposits will be suspended until the period ends.

Self-Exclusion

If you feel that gambling is becoming a problem, you can apply for Self-Exclusion for 3 months, 6 months, or 1 year via Live Chat. Your account will not be reopened by any means during this period.

24/7 Myanmar-Language Support

If you have any gambling-related concerns, you can reach our 24/7 Live Chat in Burmese. Our support team can help with setting limits, closing accounts, or providing responsible gambling information.

Session Time Tracking

Players can check how long they have been playing so they can set personal limits and avoid going over their intended play time. For additional time limits, our Live Chat is available 24/7.

Signs that gambling may be a problem


If you notice any of the following signs in yourself, it may be a good time to review your gambling habits and consider making a change.

Constantly betting beyond your set spending limit
Repeatedly chasing losses by betting more to try to win back money
Losing sleep, leisure time, or time with family because of gambling
Feeling unable to stop gambling and finding reasons to keep playing
Hiding gambling activity from family or friends
Continuing to gamble despite financial, social, or health problems caused by it

Step-by-step guide to setting limits


01

Log in to 567mm

Log in to your account via 567mm Login to request support.

02

Open Live Chat

Open 24/7 Live Chat and message us in Burmese saying you would like to set a limit.

03

Choose your tool

Discuss with our support team whether you need a Deposit Limit, Time-Out, or Self-Exclusion.

04

Confirm and stay protected

Our support team will apply the limit immediately and send you a confirmation by email.

Responsible money management


Keeping your finances in check is key to enjoying gambling as entertainment. The minimum deposit at 567mm is 20,000 Ks, and players should carefully consider decisions involving their own money.

  • Only deposit money you can afford to lose, keeping in mind that losses are possible at any time
  • Set a stop time before you start — whether that is 10 or 30 minutes per session
  • Setting a daily deposit limit in advance gives you better control
  • Do not exceed your set limit just to chase a bonus
  • Do not borrow money to gamble — gambling is never a reason to take on debt

Protecting your family and children


Installing parental control software on home devices can prevent anyone under 21 from accessing this platform. Always log out of your account after using a shared device. Keep your password strong and store it somewhere only you can access to prevent unauthorised logins.

Contact us if gambling is causing problems

If you feel that gambling is becoming a problem, anyone can contact our support team. [email protected] — reach us by email for help with self-exclusion or adjusting your limits. Live Chat is also available 24/7.

Self-Exclusion — Self-Exclusion Details


Using Self-Exclusion, you can block your 567mm account for 3 months, 6 months, or 1 year. During this period, deposits will not be possible and account login will be suspended.

After the Self-Exclusion period ends, your account can only be reopened by contacting our support team directly and going through a protection review. This is a serious measure and no changes will be made until the period is complete.

3
Month Self-Exclusion
Short-term break
6
Month Self-Exclusion
More time for a wellness reset
12
Month Self-Exclusion
Long-term one-year suspension

To request Self-Exclusion, contact us via Live Chat or email [email protected]. After verifying your personal details, your account will be blocked immediately.

Use gambling control tools right now

If you want to request a Deposit Limit, Time-Out, or Self-Exclusion, open Live Chat and contact our support team. We're here to help you keep gambling as a form of entertainment you enjoy responsibly.

Log in to 567mm View FAQ

What you should know about responsible gambling


Any balance remaining in your account before the Self-Exclusion period begins can be withdrawn via Live Chat. Our support team will help you complete the withdrawal before the restriction takes effect, and funds will arrive within the normal 1-hour withdrawal timeframe. Once the Self-Exclusion period starts, deposits and gameplay are not permitted.

Reducing a limit (for example, lowering your daily deposit limit) takes effect immediately. However, increasing a limit (raising the amount) takes effect after 24 hours or 7 days — our support team will explain the exact timeframe. This cooling-off period helps prevent impulsive limit increases from undermining your self-control.

Once the Time-Out period has fully ended, you can contact us via Live Chat or email to request that your account be reopened. Before reopening, our support team will carry out a responsible gaming check. This process is in place for your benefit.

If you need immediate help, open 567mm's 24/7 Live Chat and reach us in Myanmar language. To contact us by email, send a message to [email protected] and our team will assist with Self-Exclusion adjustments or Deposit Limit setup. Our support team will approach you with care and keep your personal information confidential.

567mm verifies your ID during registration and only allows accounts for players aged 21 and over. If there is any doubt that a player may be underage, an additional check is carried out and gameplay is suspended until that check is complete. If you know of someone under 21 who is playing, you can report it immediately via Live Chat.

If you want to check whether gambling has become a problem, ask yourself these questions: "Have you ever hidden the time you spend gambling from your family?", "Have you ever gone back to gamble with the intention of winning back losses?", "Has gambling ever caused you financial stress?" If you can answer yes to even one of these, we recommend speaking with our support team.

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